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Colchester Borough Homes provides a range of housing management and repairs services. It manages over 6,300 homes on behalf of Colchester Borough Council.
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Moving Home

There are several different ways of moving home.

Apply for a Transfer

If you want to move from one council or housing association home to another you can apply for a transfer. Your application will be treated in exactly the same way as any other application for housing.

You can do this in a number of ways:

  • by going on-line to www.gatewaytohomechoice.org.uk
  • over the phone, or face to face. You will need to call the council's Customer Services Team on 01206 282569. They will arrange an appointment with you and a member of staff will complete the electronic form on your behalf. It will take about three quarters of an hours to get the information from you.
  • You can also fill in the form on-line at one of the public access computers at: The Greenstead Housing Office, or The Gateway To Homechoice office in the High Street in Colchester (you will need to make an appointment to do this.

Mutual Exchange

You may find that the best way of moving is through a mutual exchange.

This is where you find another tenant who you can swap homes with. The law gives council and housing association tenants the right to do a mutual exchange but you must have your landlord’s permission. Both sides must sign a ‘deed of assignment’ before you can move.

Mutual exchange properties are advertised on the www.gatewaytohomechoice.org.uk and you can also apply for a home on the website.

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