Languages
Equality and Diversity
Our equality objectives for 2012
You can read the our objectives here.
We have a duty under the Equality Act 2010 and the Public Sector Equality Duties to set these objectives.
Promoting Fairness For All
Colchester Borough Homes is committed to fighting discrimination, valuing diversity, and promoting equality of opportunity.
We believe in treating all our tenants and leaseholders with equality and fairness, and we are opposed to discrimination against any individual or group.
Council housing is there to help every part of the community, and we want want to provide services which are fair to all.
We have an Equality and Diversity officer, whose role is to make sure we comply with the relevant legislation, promote the fairness agenda and make sure our services are as accessible as possible.
Equality Act 2010
Click here to find out how we are affected by new equality legislation.
Equality Information
We are required by the government to publish a range of equality information about our organisation and our tenants and leaseholders. You can view this here.
You can also view our Equality Impact Assessments here.
Strategy and Survey
You can download our Equality and Diversity Strategy and Action Plan here.
We are in the process of producing a new Equality and Diversity Strategy which is due to be published in late 2012.
In 2006 we undertook an in depth servey of our ethnic minority tenants. You can download this here.
Translation
We have translated information about Colchester Borough Homes into the ten most used languages in Colchester. Click here to see those documents.
Hate crime
We have a special procedure to deal with hate crimes. You can read it here. This is our definition of a hate crime.
Complaints
We take complaints relating to equality and diversity issues very seriously. You can find details of how to complain here. Our Customer Service Improvement Group is a group of residents which helps us develop better customer care procedures. We intend to collect more information about complaints so we can identify any equality issue.
Our Board
Tenant Linda Harvey is the Equality and Diversity champion on the Board. Her role is promote the the fair treatment of tenants or leaseholder whoever they are and bring awareness of these issues to staff. All our Board reports have an equality and diversity section. You can read minutes of Board meetings here.
Equality And Diversity Groups
Click here for more details.
