Money Advice

Everybody borrows money from time to time, but the less income you have, the more difficult it is to repay it. Debt can increase poverty and exclude individuals.

Your Community Housing Officer is available to provide support and advice to you, if you are experiencing money problems.  They will talk to you about ways in which you can increase your income for example by applying for benefits you may be legally entitled to.  They will also discuss with you ways in which you can reduce your payments to your creditors.

How can I contact my Community Housing Officer?

§                     by telephone on 0808 220 1111

§                     by referral through a voluntary or statutory organisation e.g. MIND, Shelter, CAB,   Probation Service, Age Concern

 If you decide that you would like to speak to your Community Housing Officer to see if they can help you, you can expect them to:

§                     arrange an appointment for you at a convenient time that suits you

§                     talk to you in a non-judgmental manner about the type of help you may need

§                     check to make sure that you are getting all the benefits that you are entitled to

§                     help you work out a personal budget - known as a financial statement

§                     agree an action plan to help you reduce your debts

§                     help you to identify your priority debts - these are debts that you need to pay on a regular basis e.g. rent, mortgage,

            council tax, fines, etc.

What will my Community Housing Officer expect from me?

§                     to be honest about your financial problems

§                     to be on time for your appointment

§                     to inform them of any changes in your financial situation

§                     to provide information when requested

Remember it is never too late to get help and advice; it is a free and confidential service to all Council tenants and leaseholders.

Please do not ignore your financial problems, as they will not go away and could even get worse if not dealt with.

Other help available: