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What We Do
The Background
We were set up in August 2003 by Colchester Borough Council. We are 100% owned by the council. We exist to provide tenancy management and maintenance services for council homes.
Colchester Borough Homes is what is called an Arms Length Management Organisation or ALMO. The incentive for local authorities to set up an ALMO is that it could unlock extra funding for the Decent Homes programme. Click here to find more about Decent Homes. Just to give you an example of how the system works; in 2004 we were given a "good" rating by the Audit Commission. This unlocked an extra thirteen and half million pounds for the Decent Homes programme in Colchester.
How We Are Managed
The Board
We have a board which is responsible for our strategic direction. The board is a mixture of councillors, tenants and leaseholders, and independent members. Click here to find out more about what the board does. Click here to see who is on our board.
Senior Management Team
Then, we have a senior management team, which is in charge of the day to day running of the organisation. Click here to find out who they are.
More Details On Our Services
We provide a whole range of services, which include:
- Repairs and Maintenance
- Sheltered Housing & Suppporting People
- Leaseholder management
- Tenant Involvement
- Tenancy Management (e.g. rent collection, lettings, anti-social behaviour)
- Housing Support services
Being Fair
We aim to be an honest, approachable, professional and open organisation.
Colchester Borough Homes is committed to Equality & Diversity. We are determined to ensure that:
- our policies, procedures and working practices, in both employment and service delivery reflect this
- we comply with legal requirements and good practice guidance such as the Sex Discrimination, Disability, and Race Relations Acts, and the CRE Code of Practice in Rented Housing
All our policies and procedures will be applied fairly and consistently to all people, making Colchester Borough a place for all.
We welcome feedback from employees and customers regarding how well we are meeting this commitment.
Company Act Requirements
Colchester Borough Homes Limited is a company limited by guarantee and was set-up by Colchester Borough Council to manage its Council Housing.
Our Registered Office is:
6th Floor Wellington House
90-92 Butt Road
Colchester
Essex
CO3 3DA
Place of Registration: United Kingdom
Company No. 04843624
Please note Wellington House is not open to the public.
Freedom of Information
For a copy of our Publication Scheme please use the following link: publication scheme
